Privacy Policy
Effective Date: February 8, 2026
ALLOY, Inc. dba ALLOY Cloud ("ALLOY," "we," "us," or "our") operates the alloy.cloud website and cloud hosting platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Account Information: When you create an account, we collect your name, email address, billing address, and payment information. Payment processing is handled securely by Stripe, Inc. We do not store full credit card numbers on our servers.
Usage Data: We automatically collect information about your use of our services, including compute hours, storage usage, bandwidth consumption, API calls, and server logs. This data is used for billing, capacity planning, and service improvement.
Technical Data: We may collect IP addresses, browser type, operating system, and device information when you access our website or control panel.
How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our cloud hosting services
- Process transactions and send billing notifications
- Respond to customer support requests
- Monitor service performance and prevent abuse
- Comply with legal obligations
Data Sharing
We do not sell your personal information. We may share data with:
- Payment processors (Stripe) to process transactions
- Infrastructure providers as necessary to deliver services
- Law enforcement when required by law or to protect our rights
Data Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure.
Data Retention
We retain account data for the duration of your account and for a reasonable period afterward for legal and business purposes. Usage and billing data is retained for 7 years to comply with financial record-keeping requirements.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at privacy@alloy.cloud. We will respond to requests within 30 days.
Contact Us
For privacy-related inquiries, contact us at privacy@alloy.cloud.